Phone: 1.310.622.4434 Email: support@projecttoolbelt.com Skype : CanWeHelpYou

FAQ

Get on-time and on-budget results, increase team collaboration,
improve visibility into project milestones and track your project progress

ProjectToolBelt

Subscription

Are there any signup fees, termination fees or hidden fees we should know about?
ProjectToolBelt has no hidden fees. No signup fees or termination fees, or any other additional fees. The basic project management is free. If you would also like to maintain your HR information along with project info and manage employee time-off in your timesheets and project costing you will have to upgrade your plan to $1 per user to add the Time-off module. The price you will just be the fixed monthly subscription based on the plan you've chosen. We will help you with data import of your current staff data to update the accounts for all the staff in your company.
Can we host ProjectToolBelt on our own servers?
Yes – while ProjectToolBelt is a cloud based offering currently, we also offer this as an on premise tool for customers whose size and needs qualify for this. Please contact us at support@projecttoolbelt.com to find out if you qualify and the pricing for implementation and support.

Attendance / access control system integration

Can we integrate with our ProjectToolBelt with our HR system?
Yes. If you send us the data in the format template we give you we can import your data and integrate with your HR tool. If you need the leave management module to be integrated with bio-metric or access control system we can integrate to show discrepancies. Please write to us at support@projecttoolbelt.com.com to make a request and send us sample data.

Customization and Language support

Can we customize ProjectToolBelt for our company?
We accept customization requests from all our customers and will incorporate the ones that will enhance our product offering on the cloud. For special customization needs please write to us at support@projecttoolbelt.com and we will check if the self hosted plan with customization will work for you.
Can I use ProjectToolbelt in my language - does it accept any language text?
Yes - ProjectToolbelt accepts text in any language. Email templates can be created in your language - so all emails that go out can be in your language.
Is ProjectToolBelt available in other languages besides English?
Currently we have introduced only English environment although you can put in text in any language for the tasks and notes. We have requests from our customers for other languages are planning to introduce them on a priority basis in the near future.

Data Security and backups

Is ProjectToolBelt hosted securely? What about confidentiality of our data?
Our servers are hosted professionally and your information is safe and secure with us. We use https SSL for data transfer between servers.
Can I export my data?
You can easily export your data to CSV. All reports can be generated in Excel and PDF formats.
Is our data backed up in case of an emergency?
Your data is safely backed up every night. We can perform a full restore in case of any emergency.

Payment terms

How do we pay for ProjectToolBelt?
Basic project management tools are free while you have to pay to upgrade to HRIS and timesheets and expenses modules.

We currently accept Paypal, Visa, Mastercard, and American Express credit cards. Depending on the number of users we accept monthly subcription or annual subscription.

New Updates

What happens when we upgrade or downgrade?
When you upgrade, you are instantly upgraded to the higher plan and you will only be charged the higher rate on the next invoice. When you downgrade, you are instantly downgraded and you will begin paying the lower rate on the next invoice.

API

Does ProjectToolBelt have an API for data interchange?
Please contact us at support@planmyleave.com for more information regarding our API.

Company Branding

Can I use my Company Logo?
Yes - you can upload and use your company logo in the top banner. We also have options for white labelling. Please write to support@projecttoolbelt.com to find out how.
Can I resell the different modules you offer with white labelling in my markets?
Yes - Please write to us at support@projecttoolbelt.com. We welcome enquiries from interested companies with marketing potential to improve the reach of ProjectToolBelt around the world.

Presenting ProjectToolBelt a free and fully featured project management tool

Free up the time you spend on project management by managing all your resources, clients and tasks and discussions on ProjectToolBelt.

Fully integrated with Planmyleave - HRIS and Online Leave Management System

Sign Up